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Employee Skills Testing, Certification and Compliance
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Meeting your Objectives with Online Testing Applications
By Peggie Brown, for Hostedware Corporation
In a rapidly changing and highly competitive environment
involving ever increasing new technologies, government mandates,
compliance regulations and skyrocketing costs, today's smart
business owners and organization leaders must take full advantage
of ways for decreasing costs while expanding the knowledge
of their work force. Sounds impossible? Read this article
and then decide if you are ready to take steps to lower your
corporation's recruiting, training and education costs while
at the same time, meeting or exceeding your training objectives
and offering your employees increased flexibility and a less
intimidating testing environment.
Avoid Costly Hiring Mistakes
Unfortunately, in an environment of highly creative and plainly
false resumes claiming education from unqualified or non-existent
sources, the hiring process becomes riffed with difficulties
and filled with the unknown. You may be thinking of using
a dartboard for your next round of employee selection, but
we think there might be a better alternative. Quite simply
the best way to evaluate applicants for skills prior to spending
time in the interview process is to test the applicant for
the desired skill set.
The cost of making a mistake by hiring the wrong person is
far higher in time and resources than doing it right from
the start. With dynamic and cost effective online software
applications, you can create your applicant testing modules
(fully branded with your corporate identification) one time,
administer to as many applicants as necessary at any time
you choose and receive immediate results. No more waiting
to sift through and score tests. With computer generated testing,
you can receive the applicant's score within seconds of their
test completion. By doing this, you can experience immediate
cost savings by only interviewing truly qualified applicants.
With full-featured online testing applications, your test
modules can be updated or you can simply reorder questions
at any time and anywhere as long as you have an internet connection.
Over time you can track and compare employees' initial test
scores at the time of hire to their actual job performance.
You can see trends indicating those with the highest testing
scores out perform those with lower scores. Or you may notice
that those testing well in certain areas tend to be better
all around employees, highly motivated and excellent on the
job performance. This data analysis provides you information
for hiring the very best personnel for your organization in
the future.
Increase Your Assets
Now that you hired personnel capable of fulfilling your corporation's
requirements, let's look at ways for increasing their productivity
and knowledge, training them for advancement and new responsibilities.
A skilled workforce contributes significantly to the corporate
bottom line. Equipping your employees with practical information
and additional skills applicable to their work environment
only makes good business sense.
Almost every corporation today is besieged with government
regulations and mandates for ensuring a safe and sane work
environment, certifications and/or licensing for specific
professional fields (engineering, information technology,
medical, real estate, etc.). Demonstrate your commitment and
corporate compliance with government regulated work place
issues such as sexual harassment, safe working habits and
other statutory compliance issues by building the necessary
training modules once. With online testing applications, it
is efficient and cost effective to evaluate your employees'
awareness and adherence to corporate policy through annual
testing.
instead of reinventing the wheel every time you hire a new
employee or when one of your employees needs to upgrade or
update their skills, use online testing applications for consistent
and constant skill building. Because the test is hosted online
in a secure environment, each employee studies and tests as
needed according to the employee's schedule.
You can also link your reading library, videos and other
training materials with the tools provided by your online
testing solutions provider. This presents employees with a
self-paced course and the ability for recording the course
materials completed and those still left for completion. Managers
quickly see employees who lag behind and can lend encouraging
reminders of expected completion dates. When course materials
are completed, the employee completes the online test and
the database automatically records the scoring.
Cost Effective - Organizations of ANY Size
Large corporations such as McDonalds found HostedTest
invaluable for evaluating their employees' qualifications
for advancement. But these applications are NOT ONLY for the
large corporations. They provide even small businesses an
affordable vehicle for employee evaluation and identification
of future training needs.
Best of all, online testing applications avoids the cost
of travel, meals and expensive seminar fees along with the
costs of having employees away from the work place. Corporations
are moving to making online training and testing available
based on their needs rather than the timing and location of
seminar planners. Even if organizations normally use in-house
training, they can save the cost of having training staff
available at all hours of the day and hijacking large groups
of their work force for seminar attendance.
Another benefit of online testing applications is the ability
to evaluate the effectiveness of training requiring live demonstrations
or hands-on by using a computer generated test for final evaluation
of the learning accomplished. The key here is knowing immediately
if the specific training met the objectives.
Certification Testing
Many professional societies and organizations now offer low
cost or free training materials and information for maintaining
certification and/or licensing. Corporations quickly and effectively
evaluate online training offered by these various associations
through allowing employees a choice from a variety of training
resources. Online testing applications play a key role here
since upon completion of the training, employees complete
the online test, allowing feedback to both employee and employer
regarding the effectiveness of this learning experience.
The organization then receives and retains valuable analytical
data apprising them of the benefit received (increased skill
set of employees) versus the cost paid for the training.
Summary
Both corporations and educators continue the move towards
online testing and evaluation tools. With the proper tools,
each group gains valuable experience regarding the most cost-effective
training. Moreover, these tools produce data for easy analysis
in such cost efficiencies that even small businesses now are
able to take advantage of online testing and training.
Make your training and testing materials available wherever
your employees are located and at their convenience; then
watch productivity rise while avoiding the cost of travel,
board and expensive seminar fees.
Peggie Brown, experienced paralegal, freelance
author and founder of Katsuey's Legal Gateway (www.katsuey.com).
Hostedware Corporation (www.hostedware.com)
is a pioneer in providing online software solutions for research,
education and performance improvement. Hosted Survey and Hosted
Test are used by human resources professionals, market researchers,
education and training organizations and membership associations
worldwide.
Contact us at Customer
Service to learn more about these cost-effective, self-configurable
and easy to use tools.
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